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Home > Privacy Policy

Privacy Policy

UK Theatre Tickets have created this privacy statement in order to demonstrate our firm commitment to the privacy of the details that you provide us when using this web site ("Site"). When you use the Site, you are consenting to the practices set forth in this Privacy Policy.

Your IP Address

We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is also used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police.


A cookie is a small file that is automatically issued to your computer when you enter our Site and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if a user of your computer has visited the Site before and if you have provided us with some personalised information. Our Site uses cookies to keep track of what you have purchased. We use cookies to deliver content specific to your interests, to save your password (if you have supplied us with one) so you do not have to re-enter it each time you visit our Site, and for other purposes, such as informing you that you may have made multiple bookings for specific events on our Site. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may not be able to access some areas of the Site.

Information We Request Directly From You

Our Site's registration forms and order forms require you to give us personal information (like your name, address and/or email address). If you are ordering tickets, you will be asked to provide financial information (like your account or credit card numbers). The credit card number you enter when making a purchase will not be stored in our database. Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your registration by clicking sign up. Such contact details and data may be used to contact you to enquire why you did not complete your transaction 

How We Use Personal Information

UK Theatre Tickets sell tickets on behalf of the venue or promoter that produces the event for which you buy a ticket. We refer to the venue or promoter from whom we obtain tickets to sell to you as our "Event Partner". Your personal information is shared between UK Theatre Tickets and its Event Partner for the particular event for which you are buying tickets in accordance with this Privacy Policy and UK Theatre Tickets' contractual relationship with its Event Partner. Your personal information is used by us to contact you by post, phone or by email when necessary in connection with transactions entered into by you on the Site. If you provide UK Theatre Tickets with an email address and consent to receive further promotional material, your address will be entered into UK Theatre Tickets' monthly newsletter service. You will be given the opportunity to unsubscribe to the newsletter whenever a newsletter is sent to you.

Opting Out
You may opt out of any of UK Theatre Tickets's regular email contact at any time even if you have previously indicated your consent to such contact at some other time by emailing us on

How We Use Financial Information

Financial information that is collected is used to authorise payment and bill you for products and services. When you make a purchase on the Site, your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.

Disclosure of Your Personal Information and Financial Information in Compliance with Laws

You should be aware that we may release your personal information or financial information when we believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which you transacted with UK Theatre Tickets, or to protect the rights, property or safety of UK Theatre Tickets, users of the Site or others.

Transfer of Personal Information In Event Of Sale Of UK Theatre Tickets Or Its Assets

In the event that UK Theatre Tickets is sold, or transferred some of its assets to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information will remain subject to this Privacy Policy. Your personal information will be passed on to a successor in interest in the event of a liquidation or administration of UK Theatre Tickets.

Other Sites/Third Party Vendors and their Privacy Policies

This Site may contain links to other web sites. UK Theatre Tickets is not responsible for the privacy practices or the content of such web sites or for the privacy policies and practices of other third parties, and so you should be careful to read those web sites' privacy policies independently.

Our Security Precautions

This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

If you have any questions or concerns about this privacy statement, you can contact us at